Find answers to the most common questions about FitCoach Pro.
FitCoach Pro is an online fitness training platform that connects you with professional training programs. After creating an account, you can browse available programs, subscribe to a plan, and access video-guided workouts tailored to your fitness level and goals. Your coach can track your progress and adjust your program as needed.
We offer several subscription tiers to fit different needs and budgets. Each plan gives you access to training programs, workout videos, and progress tracking. Higher-tier plans may include additional features such as personalized coaching, nutrition guidance, and priority support. Visit our pricing page for the latest plan details.
Once you are subscribed and logged in, navigate to your training program from the dashboard. Each program contains organized workout sessions with embedded video content. Videos can be streamed directly in your browser on any device -- desktop, tablet, or mobile. No additional software is required.
Yes. Depending on your subscription plan, you can upload progress videos for your coach to review. This feature allows your trainer to evaluate your form, provide feedback, and make adjustments to your program. Supported formats include MP4, MOV, and AVI. There is a file size limit per upload, which is displayed on the upload page.
You can cancel your subscription at any time from your account settings. Go to your profile, select "Subscription," and click "Cancel Subscription." Your access will remain active until the end of your current billing period. No further charges will be made after cancellation. If you change your mind, you can resubscribe at any time.
Absolutely. We use trusted third-party payment processors to handle all transactions. Your credit card details are never stored on our servers. All payment data is transmitted using industry-standard SSL encryption. For more information, please review our Privacy Policy.
Yes. FitCoach Pro is fully responsive and works on smartphones, tablets, and desktop computers. Simply open your mobile browser and navigate to the site. All features, including video playback, progress tracking, and messaging, are available on mobile devices.
If you need help or have a question not covered here, you can reach our support team at support@fitcoachpro.com. We aim to respond to all inquiries within 24 hours. You can also check our Terms of Service and Privacy Policy for additional information.